Cookie Policy – Opal Suites

cookie policy

Overview

Opal Suites uses cookies and similar technologies on our website (opalsuites.co.ke) to enhance your browsing experience. This Cookies Policy explains what cookies are, how we use them, and how you can manage them.

Legal

FAQs

Terms of Service

Privacy Policy

Accessbilty Statement

01. What Are Cookies?

Cookies are small text files stored on your device by websites you visit. They help websites remember your preferences and improve functionality.

02. Types of Cookies We Use

We use the following cookies:

Essential Cookies: Necessary for website functionality (e.g., navigation, form submissions). No consent required.
Analytics Cookies: Track website usage (e.g., Google Analytics) to improve performance. Example: `_ga` (2 years).
Functional Cookies: Remember preferences (e.g., language, chatbot settings). Example: Botpress session cookies.
Third-Party Cookies: Set by services like Google Analytics or Botpress for analytics and chatbot functionality.

03. Purposes of Cookies

Our cookies are used to:

Ensure website functionality.
Analyze visitor behavior to improve our site.
Personalize your experience (e.g., chatbot responses).

04. Managing Cookies

You can control cookies via:

Browser Settings: Disable cookies in your browser (e.g., Chrome, Firefox), but this may affect functionality.
Cookie Consent Banner: Accept or reject non-essential cookies when prompted (EU users).
Opt-Out: Contact us at privacy@opalsuites.co.ke to opt out of analytics cookies.

For more information, visit allaboutcookies.org.

05. Third-Party Cookies

We use third-party services like Google Analytics and Botpress, which set cookies. Their privacy policies apply:

Google Analytics: Google Privacy Policy
Botpress: Botpress Privacy Policy

06. Changes to This Policy

We may update this Cookies Policy. Changes will be posted here with an updated “Last Updated” date.

Last Updated: May 6, 2025

Have more questions? Contact us at info@opalsuites.co.ke or use our chatbot.